SettledThe front door

Support

Help.

Write to us and a person answers. Most questions are below.

Write to us

At the table

How do I ask for a ruling?

Hold the die, ask out loud, and let go. The words appear as they are heard and the ruling arrives with its sentence. In a noisy room, choose “Type instead” under the die.

The die can’t hear me.

Check that Settled may use the microphone and speech recognition in Settings, and that Siri or Dictation is turned on. Until then, type.

It said the rules don’t cover it.

Then no sentence in your book answers the question, and Settled will not guess. Ask it another way, or open the book at the page it offers.

A ruling was wrong.

Tell it so: choose Flag at the foot of the ruling and say what the table decided. Flagged rulings are kept under You, and you can send them to us from there. They are how Settled gets better.

Which rulebooks can I add?

The PDF of any rulebook you own. Most publishers offer theirs on their own site, and Settled can point you to it. For many games it already knows where to look in the book.

Nights and guests

Do my guests need the app, or to pay?

No. The invitation opens on any phone, and a guest with no app can scan the code on the table to ask their own questions. Nobody you invite ever has to buy anything.

How do I take a night down?

Open the night and choose “Call it off”, or for a night that has happened, “Take it off the record”. The page is gone at once. Left alone, a night leaves our server 90 days after it happens and stays in your own record.

How do I take my name off someone’s night?

Open the invitation on the phone you answered from and choose “Take my name off the night” at the foot of the page. If the host wrote your name there themselves, ask them to remove it.

Purchases and devices

I bought it on my iPad. What about my iPhone?

It is already yours there. A purchase belongs to your Apple ID. If it does not show, open You, then Your table, and choose “Restore purchases”.

How do I cancel?

In Settings, tap your name, then Subscriptions. Your table stays open until the end of the time you paid for. Nothing on your shelf is ever taken off it.

I have a new phone.

Sign in with the same Apple ID. Your games and your record arrive through iCloud, and your purchase comes with them.

Which devices does it run on?

iPhone and iPad, on iOS 18 or later. Invitations and a seat at someone’s table work in the browser of any phone.

Still stuck

Write to support@ninefathoms.com and say what happened and on which device. What Settled keeps about you is on the privacy page.